Rosalyn “Roz” Mallet is currently changing her career track to move to the entrepreneurial side of business as President and CEO of PhaseNext Hospitality — a franchise operating company. PNH’s mission is to deliver fresh, high quality quick casual restaurant brands that meet the public’s ever-increasing demand for higher quality food, service, hospitality and convenience to airport concessions programs, and other non traditional venues.
She began serving on the National Restaurant Association’s Board of Directors in 2004, and is also a member of the National Restaurant Association Educational Foundation Board of Trustees. After serving as Treasurer & Vice Chair, she is the 2012 Chair of the Board of Directors.
Mallet is a seasoned leader with extensive and diverse experience in enterprise strategy, turnarounds, transition planning, systems implementation, human capital development and franchise operations. She is recognized in the industry for her innovative approaches, financial and organizational development results, the ability to build sustainable talent pipelines and a commitment to impacting her industry and community.
Previously, as President and Interim CEO of Caribou Coffee (a publicly traded company), Mallet continued her track record of effectively implementing new strategic initiatives while balancing financial results, organizational and talent development to deliver shareholder value.
She has a comprehensive background in several restaurant segments, having worked in casual dining (Applebee’s and TGI Friday’s), quick casual (la Madeleine Bistro/Café) and quick service (Caribou). Her extensive general management experience includes overseeing all functional areas, with an emphasis on operations, portfolio management, human resources, franchise systems development and financial analysis.
Mallet also serves on the boards of Share Our Strength and People Report.
