Help Reconnect Business to Society

By Cathy McPhillips on June 17, 2013
Help Reconnect Business to Society

It’s Friday morning – the ending of another phenomenal Summer Brand Camp. Before we head out, the week is culminating with the Changers of Commerce meeting. What an amazing way to end an otherwise amazing conference. About 30 Changers showed up – ready to listen to some of our leaders – old and new. Kat Cole started us off with a quick lesson in conscious capitalism, then shared the video Jim Knight and Brandon Hill created. http://youtu.be/btaKGKgw5AM Of course we all want our businesses to grow and thrive. But there is so much more to it than that. We have a social responsibility as industry and community leaders, business owners, critical team members…and humans. Jeff Power of Pangeo Coffee and Global Hope Network International took us on the journey of Habiba and Wubshet – two members of the village of Gambella. This village simply wanted “a different life for our village and for our children.” Many of us in our tribe are so generous with our time and dollars. However,” …don’t just drop money on poor areas,” says Jeff. That doesn’t help. It’s a band-aid to much bigger issues, and isn’t sustainable. Jeff and his team taught the village what they needed to do get Gambella on a path to success. “Just because you don’t have a formal education doesn’t mean you can’t be intelligent.” What Jeff taught them seems so simple: Water. Food. Wellness. Income. Education. But was it? No, but it was worth it. A new water system, tested, failed, rebuilt in part because of a town water committee and funding, and now sustainable. One acre of land with robust crops because of a drip irrigation system and a group of town members dedicated to its success, now producing 1.5 metric tons of food and a new fully-functional storefront. The town is now “getting fat” in the words of a fellow Ethiopian – with 3 meals per day for the last four years, and money because of the abundance of crop they are able to sell to other communities. With a good water supply and healthy and abundant food comes wellness, but proactive wellness lessons were needed.Teachin the tribe how to prevent disease by knowing proper handling of human waste and hand sanitation has cut infant mortality by 80% (to almost zero) and adult illness by 80%. With these newfound lessons, income and education can be on their radar; one amazing example is a women’s business group that opened a tea shop serving tea and homemade cakes next to the camel stream. (Location, location, location!) Seeing the success of these tea shop owners, earning $10-$20 per day, the entrepreneurial bug hit Gambella, with soon 40 businesses opening their doors. The future of Gambella is looking bright for the 200 children in the village. By building a location and finding educators (in that order), Gambella Primary School, voted the best primary school in their district of Kenya, is the reason many are moving to the area. It was amazing to see full faces, happy smiles, hopeful parents and children – knowing they are on a sustainable path for growth and success. How does this translate to the rest of us? Joni Doolin put it best – their stories, their impact, their need –it is overwhelming. Their model works. This connected capitalist model works in the most extreme examples. Let’s spread it far and wide. Ryan Scott, a first time #PRSCamp-er, talked about why his company, Causecast, is at its prime: They manage employee giving and volunteering by helping transform the communities in which they work and the company culture in which they work. Why does Darden “Serve Up Hope?” Why Does Timberland give their employees 40 hours a year paid to spend volunteering – including reforesting desert lands? Is it an employee retention tactic? Sure. Is it for the PR? Maybe. But ultimately, it’s the right thing to do. Why don’t we all do it? How can we get every business to support causes – all the time – deeply – and authentically? Obviously much of it boils down to logistics and technology. Everything from storytelling scaled to your company, payroll functionality, sharing tools to put the power into the hands of employees, and mobile applications all takes time, but with a company like Causecast, the model built is there to help companies succeed. Who hasn’t heard about the tornado devastation in Moore, OK? Did you follow it on social platforms because of your interest, desire to help, or helpless feeling? If so, you likely saw Jessica - @blogging4jobs – live-blogging a tornado. Jessica showed us the path of the tornado, and her route that day from home to school, crossing the tornado’s path. She showed her lost storage unit and devastation. She jumped into action and used social media for social good, the way we all want to use it. Jessica used twitter to communicate, to provide a tornado assistance and donation guide via her blog, with over 45,000 page views on that … [Read more...]

Big Dreams, Small Steps

By Keegan Lanier on June 11, 2012
iloveprscamp

Summer Brand Camp kicked off, for me, with a Pre-Conference boot camp for Social Media with @blogging4jobs and @houseofbrew. Jessica and Jonathan are amazing at what they do and have such a connection with their audience. If you are interested in making meaningful engagements with your audience, they are perfect examples to follow. With that said, I went to their workshop to learn more about engagement with my audience through social media. There are many lessons to learn from these incredible people and I would recommend following them both on twitter @blogging4jobs and @houseofbrew. They host webinars that will help you become a social media expert, even though you missed out on Summer Brand Camp. Due to working long hours and driving 6 1/2 hours to get to Dallas, Pedro and I were very tired after the welcome and Pre-Conference workshops so we turned in for the night to get rested up for the following day. Day 2 began with Joni Doolin, aka @luckypenny, showing us how to build our brands “based on culture that is unique, sticky, and OURS!” She asked what our digital legacy would be? When our great great great grandchildren Google us, what will they find? She also explained that it doesn’t matter how many social networks you are on or how many followers, fans, or friends you have. It’s all about authenticity, engagement, and relevance. She ended with a quote. “If you’re not in the business of improving people’s lives, you’re not going to be in business.” “Be Kind, Be True, Be Brave” Sally Smith, CEO of Buffalo Wild Wings. Her focus was building guest interaction and more importantly engagement. Guest research and a constant focus on sharing the story of your company with staff and guest to build brand loyalty. Going that extra mile is no longer optional. We have to passionately and intently make our guests feel like they are home. Michael Long, Rackspace. “Be Honest, Be Truthful” was a quote Michael said early on in his presentation that caught my attention. We are leaders in our industry whether we are at the top of the organization, or on the frontline. Our number on goal is taking care of our people. If our teams are happy, then our guests are always happy. How do you keep your people happy? Michael says, be truthful, be transparent, clearly define issues and be honest. When you do those things, you will attract people who want to help. Be fanatical in the support of your staff and guests. The success of your organization is based on principles, not practices so clearly define who you are as an organization and live it every day. Joe Gerstandt & Jason Lauritsen, Talent Anarchy. “STAY AWAY FROM NORMAL” Never be afraid to fly your freak flag. Joe and Jason had a unique approach to success and business. Ask yourself these thought provoking quesitons. Who are you? What are you here for? What is your gift? Support the answers to those questions with evidence and that will push you forward in finding out what makes you unique. Joe and Jason also reinforce that you shouldn’t worry about how to figure it all out. Be authentic, play, and above all else try anything. Nate Dapore, People Matter. Engagement is the answer. No longer can we talk at our guests. If we don’t engage with our guests in our demographics most used channels, we have already lost. Utilize and incredible tool for brand promotion that you have already spent the money on, your team. No one will be a better advocate for your brand than the team you have in place. Train your team, educate your team, and empower your team and they will take your engagement to levels never before seen. All ideas begin with a conversation, so let’s talk it up. Simon T. Bailey, All I can say about Simon is WOW. Amazing energy, incredible philosophies. and perfect delivery. Who you are is more important than your title. It’s not about what I’m getting!! Simon asks, “What would you do if you couldn’t fail?” The jewel of Simon’s presentation is his description of the Vuja De Moment. It’s the opposite of Deja Vu. It’s looking at a situation before it presents itself and having an answer to the problem. It’s not being comfortable with being comfortable. It’s opening yourself to accept a different way of thinking. It’s allowing yourself to change or you will be changed by change. Embracing change or being left behind. Watch Simon explain the “Vuja De Moment” on People Report’s YouTube Channel. Amanda Hite, BTC Revolutions. There isn’t enough time or space for me to do justice to how amazing Amanda is to all around here. #bethechange is the hashtag to follow on twitter for the movements Amanda and her team are supporting. Amanda is an industry changer with her warm heart and social media muscle. She speaks from the heart and it shows. Please take the time to listen to her speak about the difference we can make if we just get engaged. Amanda at PRS Camp. Unless you experience, … [Read more...]